Support

Questions about Osman or your account? Write to corp@anadea.me. We answer within two business days.

Frequently asked questions

I don't know my exact birth time. Can I still use Osman?: Yes. Choose "I know roughly" or "I don't know" when you enter it. Planet positions in signs do not depend on the time; Osman will show the ascendant and the spheres of life only when they can be calculated reliably. You can add or change the time later.
Why does my chart differ from another app?: Most often because of the house system. Osman uses whole-sign houses; many apps use Placidus. Planet positions in signs are the same in both.
How do I change my birth data?: Open the "Me" tab and choose "Edit data". The chart and texts are recalculated.
How do I delete my account?: Open the "Me" tab and choose "Delete account". Your account and all data, including people you added and your questions, are deleted permanently. You can also email us to request deletion.
How do I cancel a subscription?: Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments and subscriptions → Subscriptions.
Is Osman medical, legal or financial advice?: No. Osman is for self-reflection and planning your days. For health, legal or financial decisions, please talk to a professional.

Anadea, LLC · 16192 Coastal Highway, Lewes, DE 19958, USA · corp@anadea.me